This Privacy Policy ("Policy") explains how Someone's Event, a division of Someone's Entertainment Group (SEG), collects, uses, stores, processes, shares, and protects personal information relating to clients, attendees, partners, vendors, suppliers, talent, contractors, and any individual interacting with the Company ("Users").

Someone's Event ("Company") is committed to safeguarding personal data in accordance with the applicable laws of the United Arab Emirates, including the UAE Data Protection Law, relevant free-zone regulations, and international best practices.

By accessing the Company's digital platforms, submitting personal information, attending events, or engaging in Company services, the User consents to the practices described in this Policy.

1. Scope of the Policy

1.1 This Policy applies to all personal data collected through:

• Website forms, online portals, and landing pages
• Event registration platforms, including Someone's Ticket
• Email, SMS, phone communication, and WhatsApp communication
• In-person interactions, event check-ins, and on-site scanners
• Vendor onboarding portals and professional submissions
• Talent submissions, crew applications, and booking documents
• Any technology, system, or platform operated or owned by the Company

1.2 This Policy does not apply to websites, applications, or third-party platforms not owned or controlled by Someone's Event.

2. Information We Collect

Someone's Event may collect the following categories of personal data:

2.1 Contact Information

• Full name
• Phone number
• Email address
• Postal address
• Organization details

2.2 Identity Information

• Passport or Emirates ID details (when required for security or venue access)
• Date of birth (for age-restricted events)
• Nationality

2.3 Event-Related Information

• Ticket registrations through Someone's Ticket
• Attendance records
• Scanned QR codes at entry points
• Seating or zone assignment
• Guest list information provided by a client

2.4 Financial and Transaction Data

• Payment confirmations
• Billing information
• Transaction timestamps
• Receipt identifiers

(Company does not store full card numbers; payments run through certified third-party gateways.)

2.5 Digital and Technical Data

• IP address
• Device identifiers
• Browser type
• Access logs
• Usage patterns and session analytics
• Cookies and tracking pixels

2.6 Media and Production Data

When participating in an event produced by Someone's Event or recorded through Someone's Studio:

• Photographs
• Audio recordings
• Video footage
• Livestream content
• Press or media interaction data

2.7 Operational Data

• Vendor details
• Talent contracts and performance schedules
• Crew information required for accreditation
• Compliance documentation

3. How We Use Personal Data

Someone's Event uses collected personal data for lawful business purposes, including:

3.1 Event Delivery and Administration

• Registration, ticketing, and access processing
• Guest list management
• Event safety, accreditation, and entry control
• Coordination of performers, vendors, and partners
• Communication regarding schedules, updates, or operational changes

3.2 Service Execution

• Execution of production, staging, content creation, or venue services
• Coordination with SEG venues (House, Stage, Studio, Yacht, Atelier)
• Vendor and artist management
• Legal compliance and contractual execution

3.3 Communication

• Responding to inquiries
• Sending confirmations or operational instructions
• Issuing updates before, during, or after an event

3.4 Security and Compliance

• Access verification
• Incident documentation
• Government-mandated checks
• Fraud and unauthorized access prevention

3.5 Business Operations

• Internal analytics and event performance evaluation
• Financial audits
• Project documentation
• Vendor evaluation

3.6 Marketing and Promotion

Only when legally permitted:

• Announcements of future events
• Newsletters
• Media publications, including photographs or footage

Users may opt out of promotional communication at any time.

4. Legal Basis for Processing

Someone's Event processes data under one or more of the following legal bases:

• Execution of contractual obligations
• Compliance with UAE laws and regulatory mandates
• Legitimate business interests of the Company
• User consent where required (e.g., marketing distribution, media consent)
• Public interest in cases of safety or regulatory necessity

5. Sharing and Disclosure of Personal Data

Someone's Event may share personal data under strict controls with:

5.1 Internal SEG Divisions

• Someone's Plan (for vendor coordination)
• Someone's Studio (for recording and media activities)
• Someone's Ticket (for access control)
• Someone's Stage, House, Yacht, Atelier (for venue operations)

5.2 External Partners

Only when necessary for event execution:

• Technical suppliers
• Security companies
• Transportation partners
• Catering teams
• Licensed entertainment partners
• Ticketing gate providers and scanning teams

5.3 Legal and Regulatory Entities

• Government authorities
• Law enforcement
• Fire and safety departments
• Municipal authorities

5.4 Technology Partners

• Cloud hosting providers
• Payment processors
• CRM and analytics platforms

Personal data is never sold or traded to third parties.

6. Data Retention

6.1 Personal data is retained only for the duration necessary to fulfill operational, legal, or contractual requirements.

6.2 Standard retention periods include:

• Ticketing and attendance records: up to 24 months
• Financial data: as required by UAE accounting regulations
• Media content: indefinite retention unless a removal request is submitted
• Vendor and talent records: until the professional relationship ends

6.3 Data no longer required is securely deleted or anonymized.

7. Data Security

7.1 Someone's Event employs administrative, organizational, and technical safeguards, including encryption, secure storage, restricted access, and continuous monitoring.

7.2 Only authorized personnel are permitted to access personal data, and all such personnel are subject to confidentiality obligations.

7.3 While the Company takes reasonable protective measures, absolute security cannot be guaranteed for data transmitted over the internet.

8. Rights of Users

Subject to UAE law, Users may request:

• Access to stored personal data
• Correction of inaccurate information
• Deletion when legally permissible
• Restriction of processing in specific contexts
• Withdrawal of consent (where consent was used as the legal basis)
• Opt out of marketing communication

Requests may be submitted to the Company's Data Officer.

9. International Transfers

9.1 Personal data may be stored or processed in jurisdictions outside the UAE if required for operational purposes.

9.2 In such cases, the Company ensures that protective measures and contractual safeguards are applied.

10. Children's Data

10.1 Someone's Event does not knowingly collect data from children under the age required by UAE law without parental or guardian consent.

10.2 Events requiring age verification shall enforce mandatory ID checks.

11. Photography, Filming, and Media Usage

11.1 Events produced by Someone's Event may involve photography, video recording, or live broadcasting.

11.2 Attendance at such events may imply consent for incidental inclusion in media, unless specific opt-out procedures are provided.

11.3 Clients conducting their own media capture remain responsible for compliance with applicable laws.

12. Cookies and Tracking

12.1 Company websites may use cookies to enhance performance, store user preferences, analyze user activity, and facilitate authentication.

12.2 Users can adjust their browser settings to refuse cookies, although certain features may become unavailable as a result.

13. Third-Party Links

13.1 Company websites may include links to third-party sites.

13.2 Someone's Event bears no responsibility for the privacy practices of external platforms.

14. Changes to the Policy

14.1 Someone's Event may amend this Policy at any time. Updated versions will be posted, accompanied by the revision date.

14.2 Continued use of Company services after changes constitutes acceptance.

15. Contact Information

For inquiries, data requests, or concerns related to privacy:

Data Protection Officer

Someone's Event – SEG Headquarters

Dubai, United Arab Emirates

Email: contact@someonesevent.com

Phone: +971 4552 5576